About Us

about us

Our essence

Our essence, consisting of our vision, mission, core values, and our promise, is the foundation upon which we are building our business.

We at MyCarthouse believe that world-class e-commerce is our customers’ right, whether they are in wholesale or retail. We will work with reliable vendors/suppliers who deal only in genuine quality products with reasonable warranties and at highly competitive prices.

Our Vision

We will be the e-commerce platform of choice in Africa. Our customers must perceive us as genuinely interested in their success, which we will achieve through innovative products and selfless customer support at all times.

Our Mission

We are here to promote world-class e-commerce for valuable buyers and suppliers within the African Continental Free Trade Area (AfCFTA).

We are constantly at work, developing tools and systems to help our suppliers and sellers reach their most ideal customers within and across borders, and for buyers to find the right suppliers of their goods and services at the lowest cost possible.

Our Core Values

Integrity: We uphold the highest standards of integrity in our dealings with the world.

Personal Accountability: We are personally accountable for delivering on our promise.

Commitment to Customers: Our customers are why we are here. We will do all in our power to keep them coming back.

Passion: We pour our hearts and minds into what we do; that’s why we do it so well.

Fun: For us, work is like play. If you don’t see us in suits, it’s because we love to play freely under the blue skies of Africa.

Constant Improvement: We will always be better than you found us yesterday.

Leadership: We want to take the lead at all times; we will harness all accessible resources in creating a better Africa.

Diversity: There is beauty in diversity; we will welcome anyone who shares in our essence.

Innovation: We leave no stone unturned in our quest to find our customers the best in innovative products and services.

Quality: We deliver outstanding products and services which bring the unmatched experiences sought by our customers.

Teamwork: We work together, with teams, partners, and customers within and across borders to bring the solutions that we serve.

Win-win Partnership: We encourage and practice win-win partnerships with our suppliers and those we work with.

Respect: We respect our people, encourage their continuous development, and reward their performance so they can show that same level of respect and care for our customers and partners.

Our promise

We will deliver quality products and services to you quickly and efficiently. We will provide the knowledge, guidance, and tools you need to succeed in the e-commerce space. We guarantee that your orders are secure under our care.

If you require any assistance, send us an email at support@mycarthouse.com